For locksmiths

Job management software for locksmiths

Lockouts, lock changes after a move, uPVC door mechanisms, burglary repairs and safe openings: a midnight call turned into a job in a few taps, an arrival time sent to the customer and the card taken on the doorstep.

What you get

Where a locksmith feels the difference

Locksmith work comes at all hours and is paid on the spot. These parts of FESK.UK are set up for that.

  • A lockout is a job in a few taps

    The quick-add button is on every page: what it is, the customer and today. A job booked outside your opening hours gets a warning on the schedule, but it's never blocked.

  • An arrival time for someone stuck outside

    Tap On my way and the app works out the drive from your phone and sends the customer an arrival time by text or email.

  • Night and weekend rates ready to pick

    Keep day, evening and night call-outs as separate Library services with their own prices. Staff hours can carry an overtime, weekend or call-out uplift.

  • Card taken before you pack up

    With Stripe, take a card in the app or let the customer scan a QR code. The screen turns green when it lands, and a receipt goes by email.

  • Cylinders and locks in the van

    Stock has quantities and locations, with a low-stock flag on the Stock tab. QR labels on the van shelves scan with the phone, and each lock goes on the job at cost and sale price.

  • Working alone at night

    Lone-worker check-ins ask "Are you OK?" when a job runs overdue, and text the office if there's no answer. From 17:00, anyone who worked alone gets a "Home safe?" prompt.

One job, start to finish

New locks after moving in, from the first message to paid

Jess Morgan and Kieran are made up; what the app does is real.

02:14Enquiry

It starts on your website, at any hour

Jess writes in the night. With the AI add-on, Front Desk replies and files it. Without it, Jess uses your booking link.

We've just bought a house and want the locks changed on the front and back doors. Could you come this week?
Of course, Jess. I've noted new locks on the front and back doors this week, and your photo. What's the best number to reach you on?
Enquiry filed, photo attached
08:05Quote

A quote from your own price list

The lines come from your Library at your rates. Jess approves on the phone, and the quote becomes job LK-0137.

Call-out and fitting1 × £65.00£65.00
Anti-snap euro cylinder2 × £55.00£110.00
Extra keys cut4 × £6.00£24.00
Total, with VAT£238.80
Approved 08:31 from the link
08:40Booked

Dropped into the week

Pick the day and who's going. Kieran gets a buzz and one tap opens LK-0137 with directions. Jess's tracking link shows when Kieran sets off.

Thursday 09:00 · Kieran
09:03On the job

Timer, photos and a signature on the glass

Kieran starts the timer on arrival. Front and back cylinders replaced with anti-snap cylinders. Every key tried in both doors before handing them over.

Jess signs at 10:02. 0h 58m goes to Kieran's timesheet in two taps.

10:03Invoice

Invoiced before you leave

LK-0137 becomes the invoice with the hours and charges already on it. If you take cards, Jess scans a QR code. If not, reminders go out on their own.

Paid by card at 10:38
Month endReports

What the job actually made

The costs were logged on LK-0137 as the work went, so its profit is already worked out. Reports add it up by month, with who still owes you.

Invoiced, before VAT£199.00
Materials at cost£62.00
Labour, 0h 58m£17.40
Profit£119.60 · 60% margin

Example figures: Kieran's wage and the buy prices are made up.

Every plan includes

Everything else is in there too

Every plan has the same features, whatever the size of the team. The only extra is the AI add-on.

See every feature

Pricing

£30 for one person.
£10 for each person you add.

Never more than £70 for up to 5 or £100 for up to 10. That's the whole price list. Add people any time. The AI add-on is from £30 a month. Nothing is taken until day 15, and you can cancel any time.

Start your 14-day trial See the full price list

Card needed to start. Same features on every plan.

Fair questions

What locksmiths ask

Can I take a card at two in the morning?

Yes, with Stripe connected and a signal on the phone. Cash and bank transfers can be recorded against the invoice.

Can I charge more for nights and weekends?

Yes. Set each call-out rate as its own service and pick the right one on the job.

Can the invoice go to the insurer after a burglary?

Yes. Make the insurer or the agent the customer, with the householder's address as a site, and put their claim reference in the PO field.

Does it keep key codes or a master key register?

No. There's no key register. The office note on the job holds access details that only your team sees.

Try it on your next job.

Set a password, pick your team size and add a card. Nothing is taken until day 15.

Cancel any time. Download a full copy of your data whenever you like.

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