Features

Let the work come to you

Give customers a booking page they can use at any hour, and see every request and enquiry in one inbox before it becomes a job.

Your booking page

A link they can use any time

No login for the customer. They send the request, and you approve it before it becomes a job.

  • Everyday link

    Put it on your website, your socials or your messages. It's always there.

  • Single-use links

    A link that expires after one request or 30 days. You can see whether each one was delivered, used, waiting or expired.

  • Your own domain

    Use a short fesk.uk address, or your own domain such as book.yourcompany.co.uk.

Sending it

Text it from the app

Send the booking link from the inbox or from a customer's page, already filled in.

From your business name

With FESK SMS, texts come from a sender name of up to 11 characters, so customers see your business, not a random number.

Your page, your way

  • Your logo, colours, name, email and phone, each one optional.
  • Choose which fields show and which are required.
  • Add up to 15 questions of your own.
  • Change any of the wording.

The inbox

Every enquiry in one place

Booking requests and AI Front Desk enquiries land in the same inbox, oldest first.

  • Waiting times at a glance

    A request turns amber after 30 minutes and red after an hour. The figures show your longest wait and your usual reply time.

  • Saved replies

    Up to six one-tap replies for the answers you give every week.

  • Book it in

    Matching customers are suggested, so you don't add the same person twice. Then the request becomes a job in one tap.

  • AI Front Desk

    A receptionist chat for your website. It answers from the facts you give it, collects the job details and files an enquiry in the inbox.

    AI add-on

Keeping it clean

Spam stays out

  • The Spam button blocks a sender on both the booking page and the Front Desk.
  • Blocked words send matching enquiries straight to Spam.
  • Rate limits, a hidden trap field and a timing check stop most bots.
  • Anything in Spam can be moved back.

Fair questions

About bookings

Does every booking become a job straight away?

No. Each request waits in your inbox until you approve it. Then you book it in as a job in one tap.

What is a single-use link?

A booking link for one customer. It stops working after one request, or after 30 days.

Can I use my own web address?

Yes. Ask for a short fesk.uk address, or use your own domain such as book.yourcompany.co.uk.

Is the AI Front Desk included?

No. The AI Front Desk is part of the AI add-on, from £30 a month. The booking page and the inbox come with every plan.

Keep looking

More features

See every feature

Open the door to new work.

Every feature for 14 days, on your own jobs and customers.

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